Our Services

Ready to maximise your property rental returns?

There’s a lot that goes into an amazing Airbnb property management service to bring you the best possible rental returns.

From optimising the listing online with amazing photography, captivating copy and demand-driven pricing, to delivering the service we promised to guests with efficient communication, smooth check in processes, hotel standard cleaning, and fresh, soft linens to make guests feel right at home. 

Scroll below to learn more about what we bring to the table.

Airbnb listing overview for an entire rental unit in Melbourne, Australia, accommodating 4 guests with 2 bedrooms, 2 beds, and 1 bath. Highlights include a 5-star rating with 15 reviews, guest favorite status, top 5% ranking, a pool, and self check-in. Hosted by a Superhost with 4 years of hosting experience.
Screenshot of five positive reviews for "Valentine Sandcastles: Your Group Beach Escape!" with ratings of 5 stars, mentioning helpfulness, spaciousness, and suitability for families.
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Our Airbnb photographers specialise in giving your place a new, fresh look with professional magazine style photography. We showcase the best parts of your home so guests can better understand why they should choose your listing. 

Beautiful Photography

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Most hosts choose to allow guests to check in using one of our secure lockboxes, as guests can arrive without any hassle, at any time they like. This results in a smooth check in process and happy guest reviews.

Manage Check-ins

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Top earning Airbnb hosts have 5 star cleaning reviews. However the time this takes away from doing the things you enjoy is significant. Our team of hotel standard cleaners have a 95% 5 star review rating for cleaning. This boosts our listings up in search and ensures potential guests choose us over other properties.

This is super important for boosting your listing in the Airbnb search algorithm. Our professional Airbnb management service performs cleaning after each guest leaves, so your place is always spotless. They also check for the rare case of damage so we can charge the guest for it and fix it straight away. 

Cleaning

Headphones with a microphone indicating communication.

Booking requests are responded to within 20 minutes on average and our team is accepting phone calls 24/7 from guests. Calls are rare, but when they happen, it is important to answer them immediately to keep guests happy, and to prevent refunds from occurring as a result of problems not being solved immediately.

We know what it is like to be receiving calls from guests while eating dinner or our with friends, so our team can take this off your shoulders so you can enjoy your day undisturbed. Communication is essential and we speak to your guests before, during and after each stay – usually over Airbnb messaging.

Guest communications 24/7

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Our dynamic pricing algorithm constantly analyses the short term rental market pricing, availability, and events and adjusts prices accordingly.

Often we meet owners who have been pricing their own listings, and booking up the next 6 months instantly. While this might seem great, it means money is being left on the table. We ensure your property is priced right for what it is, and that it is being booked up at the right rate in advance. Studios book up at short notice, while large properties book up in advance as a larger group is staying.

Often our pricing strategy alone allows our owners to earn more than they could running an Airbnb property by themselves, even after our management fee has been removed. We can also offer guarantees higher than most owners currently earn on Airbnb. This leaves our owners with more money and time as they have outsourced the job to us to maximise the income. 

Pricing Optimisation

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To attract the right guests, you need to present your listing in the right manner. Our team of listing experts have a wealth of Airbnb management experience. We understand what makes a listing attractive, desirable to guests and ultimately profitable for the owner.

Listing Creation

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Ensuring your property is covered by insurance for Airbnb and other short term rental bookings is very important to keep yourself protected. Damages are rare, however in the unlikely case that you will be affected, you’ll want to ensure you’re covered.

To see our insurance PDS, please enquire. We can also recommend the best insurance company to work with should you need insurance on your property.

Please note that we do not cover your property on a management percentage deal, so you will need to obtain insurance. It is usually the cost of a few nights of rent to cover a year of bookings. For more accurate information for your city, please enquire.

Fully Insured

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Presenting your property like a hotel is critical to separate it from the rest. Our fresh, fluffy towels and crisp, soft linen hire service means you don’t need to invest in it yourself, and we can worry about the maintenance.

Our hotel standard Airbnb cleaning service ensures your property is presented beautifully and our guests feel right at home. Special touches like this are the cherry on the cake to our amazing Airbnb management service. 

Everything Else

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